Frequently Asked Questions

How do I book?
The Course should be booked using the registration form on this website or by emailing info@iei.eu.com. Booking will only be complete when you have completed all required fields and paid a non-refundable deposit of 25% of the total price of the course.

What about my accommodation?
We will be happy to help you with the booking of accommodation in the hotels listed on our website which are all centrally located in Brighton. Feel free to contact us for further information. For private tuition and home stay please contact info@iei.eu.com

How can I pay?
We offer several ways to make your life with Improve Your English International easier. You can pay by:

- Pay pal: via our website
- Bank transfer: Improve your English International LLP
- cheque: write the cheque out to Improve your English International LLP

Do I have to pay a deposit?
Yes, we will confirm your place on the course once we receive a deposit of 25% of the total price of the course up to one year in advance.
Balance is payable six weeks (42 days) prior to course commencement. For courses booked within six weeks of commencement, full payment is due at the time of booking.

Can I ask questions before I apply to the school?
It is important that you ask lots of questions. Send a quick message or contact the school by email info@iei.eu.com, or by phone +44 (0) 127 367 7775.

We will help you with advice about the courses, accommodation and any questions you may have.

What happens if I cancel my course?
If you cancel due to unforeseen circumstances we will do our best to find you another course; if you cancel please see Terms and Conditions.

Is the school accredited?
We are accredited by ELOLG and all of our teachers are DELTA or TEFL qualified.

What qualification do the teachers have?
All teachers have DELTA or TEFL certificate (Teaching English as a Foreign Language). Furthermore, the majority of our teachers have 2 or more years experience before we employ them. Some teachers also have further qualifications in teaching

Are the teacher’s native English speakers?
We employ highly experienced, qualified native and non-native speakers.

Why are you (IEI) different to other language schools?

We are different because we run workshops all year round and create courses with Specialist Language for businesses in most fields/industries. We run small groups and groups of up to 18 students. For groups with more than six students we provide one or two extra teachers for maximum individual attention.

The founder of the Company Sussi Lassen was born and brought up in Denmark so has an experience of learning English as a Foreign Language, that is the unique perspective from which all of the courses are created.

How do I as a professional know my own level in English?

With no or up to 2 years experience in learning English you are a beginner.

Between 2 and 5 years experience you are at an intermediate level of English.

We test your level on the first day of the course to make sure you are taught at the right level.

How to get to Brighton?

See our directions page