Courses for Business

Sales and Marketing

There is no business until the sale is made, and it is important to be confident when selling and promoting your product. Learn the key dialogue used in everyday sales transactions, plus the most important terms you will need for planning and your next marketing and advertising campaign.

Banking

If you are in the finance and banking sector this course is for you. It takes you straight to the heart of the language of finance, with focus on banking and specifically the diverse products that are offered to both the retail and commercial markets.

Letter writing and Telephone skills

What is more frustrating than receiving a call from a client or a supplier who is complaining?

Essential communication is vital in business, whether it is with customers, colleagues or suppliers. This course shows you the fundamental principles of business letter writing, and good practise in handling telephone calls, including difficult customers.

This interactive and practical course will through our role play give you an extraordinary confidence. We rehearse telephone conversations and learn how to remain calm, firm and polite.